Frequently Asked Questions
Everything you need to know about shopping with Dollars and Sense.
What are your standard shipping times?
We typically process and ship orders within 1-2 business days. Depending on your location, standard delivery usually takes between 3 to 7 business days.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature located at the bottom right of the website during business hours.